Privacy Policy
At SmartCollections, we are committed to protecting your privacy and safeguarding your personal and business information. This Privacy Policy outlines how we collect, use, and protect your data when you use our payment gateway services. By using our services, you agree to the practices described in this policy. 1. Information We Collect We collect various types of information to provide and improve our services, including: Personal Information: Information such as your name, email address, phone number, and other contact details provided during account registration or communication with us. Business Information: Details about your business, including company name, business type, and payment processing needs. Transaction Data: Information about transactions processed through our payment gateway, including payment amounts, transaction dates, and payment methods. Technical Data: Information related to your use of our services, including IP address, browser type, operating system, and usage patterns. 2. How We Use Your Information We use the information we collect for various purposes, including: Providing and Improving Services: To process transactions, manage your account, and improve our services based on usage data and feedback. Customer Support: To respond to your inquiries, provide assistance, and address any issues related to our services. Communications: To send you important updates, notifications, and promotional materials related to our services, subject to your communication preferences. Security and Fraud Prevention: To monitor and prevent fraudulent activities and ensure the security of our services. 3. How We Share Your Information We may share your information in the following circumstances: With Service Providers: We may share information with third-party service providers who assist us in operating our services, such as payment processors and IT support vendors. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. For Legal Reasons: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of SmartCollections, our users, or others. In Connection with Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party involved in the transaction. 4. Data Security We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. You are also responsible for maintaining the security of your own systems and devices. 5. Your Rights and Choices You have certain rights regarding your personal information, including: Access and Correction: You may request access to your personal information and request corrections or updates as necessary. Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the communications or contacting us directly. Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations. To exercise these rights or if you have any questions about your data, please contact us at [info@smartcollections.com]. 6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small files stored on your device that help us recognize your preferences and improve our services. You can manage your cookie preferences through your browser settings. 7. Children’s Privacy Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy. 9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: SmartCollections Email: [infp@smartcollections.com] Address: [8th floor Block A plot no. 804 i-thum tower sector 62 near by noida electronic City noida up pincode 201301] Website: [SmartCollections.in] Thank you for trusting SmartCollections with your information. We are committed to maintaining the privacy and security of your data.